- What is our your shipping policy?
We offer free U.S. standard shipping on orders over $40 (excluding taxes and after promotional discounts applied.). U.S. Shipping for orders under $40 has a flat rate shipping cost of $6.95 USD.
- Does your shop support international shipping?
Shipping to other international destinations is unavailable at this time. Please email us at firstname.lastname@example.org for any other international shipping inquiries.
- How long can I expect to get my order?
Standard shipping (4-9 business days)
Expedited Shipping (3 business days)
- What are your shipping prices?
Standard shipping $6.95
Expedited Shipping $15.95
Free standard US shipping on orders over $40
- What should I do if I find problems with the tracking number?
Do not worry, please email us at email@example.com and we will help you with this issue.
- If you change your mind about your purchase or order the wrong items, your return request by email within 14 days of purchase will be accepted. Returned items must be unopened, unused and in their original conditions. The original shipping fees are non-refundable and the shipping fee associated with the return will not be covered by Honey Jarret.
- You are responsible to make sure all shipping information are filled in correctly before confirming your order. If shipped items are returned to us due to wrong information filled by customers, all cost on reshipping will be borne by customers.
- Please be advised that all sale/discounted items cannot be returned/exchanged, regardless of the current status of the product.
- Honey Jarret is not responsible for all delivered products that are lost in transit.
- If you received the wrong item, please send us an image and email us at firstname.lastname@example.org for a replacement or refund.
Refunds (if applicable)
Upon receipt of your returned items, credit will be issued to the original method of payment for merchandise amount only. The refund process should take 4-5 business days to complete, so please check with your credit card issuing bank.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: HONEY JARRET, 20 Enterprise Ave N Secaucus, NJ 07094.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.